Outgoing Call from FrontStage RC FrontStage, "RC Client" Number of stars: 0.0/5. Number of Rating 0x. Demonstration how to place an ad hoc outbound call from the call bar and an explanation of the prerequisites for doing so. Typing the number format according to the relevant numbering plan.
Incoming Call to FrontStage RC FrontStage, "RC Client" Number of stars: 0.0/5. Number of Rating 0x. This video demonstrates how agent accepts an incoming call using the button in the call bar. It shows detailed call information in the agent application and the demonstrates automatic switching to wrap up status after the call is hung up.
Logging to FrontStage RC client app FrontStage, "RC Client" Number of stars: 0.0/5. Number of Rating 0x. Demonstration of a user logging into the Frontstage agent application, selection of an available agent seat and changing the agent's status to allow call distribution. Verification of availability of all configured agents.